FAQs
Answers to your Questions
PAYMENTS & SHIPPING
What forms of payment do you take?
ButterflyB currently accepts payment via Paypal. This is the safest and easiest way to pay and you don’t need to have a paypal account in order to use this method of payment.
Does ButterflyB sell and ship outside of Australia and New Zealand?
Yes we do, please ensure you select the location within the shipping details as this will determine the shipping cost.
PRODUCT INFORMATION
How do I know what type of vibrator to buy?
ButterflyB sells toys for all types of enjoyment. If you are just starting out why not consider a personal massager, they mould to the curves of your body and provide the best way to start learning the pattern of your sexual response. If you want to start small then a mini vibrator will let you experiement before moving onto something a little bigger in size. The mini vibrators are also a great accessory for your handbag, they are discreet and can be used anywhere. The vibrators are quite personal in style and size and understanding your likes and dislikes will help you move on to which vibrator to try.
What are phthalates?
When buying a sex toy you must ensure they are phthalate free (pronounced ‘thay-late’). Phthalates are plastic softeners which are proven to be bad for both you and the environment. Phthalates are banned in children’s toys globally as well as a lot of pet toys but manufactuers still continue to use them in sex toys. ButterflyB prides itself on providing phthlate free products.
How do I clean my toys?
Quite simply warm soapy water is the cheapest and most effective solution for cleaning your sex toys.
Where should I store my toys?
A secure, dry place where they won’t be moved too much is a sensible start. Ensure the batteries are removed before storing so they last longer.
Can I get my toys wet?
Only allow a sex toy to get wet (ie, take it in the shower, bath, pool etc) if it clearly states it is waterproof and designed to be in water.
What size would be right for me?
ButterflyB wants you to get the best from your lingerie or toy, especially when size does matter! Click here to see our sizing guide.
PARTIES
What do I do if I want to host a party?
Hosting a party is another great excuse to get together with some girlfriends and enjoy an insightful look into the world of adult toys. If you are interested in hosting a party please contact us and we can arrange the date for you. Once the date is booked you just have to invite your girlfriends over and voila, the evening is set
